Prescriptions Information

Requesting Online

You are able to request your repeat prescription via our online services; SystmOnline.

Why does it take 2 working days to process a repeat prescription request?

At Florence Road Surgery and Bramley Road Surgery prescriptions are requested every day.

Your prescription request goes to our Clinical Pharmacist or Doctor to authorise and ensure that it is still appropriate for you. Once authorised, our reception team will file your prescription ready for collection.

Delays may occur if any medication requested is not on your repeat prescription list or if your medication request differs from what is on your list. Your doctor may also request that you make an appointment to have your medication reviewed.

 

Prescription Turnaround Time

Order Time

Ready at Reception

Before 12:30 Monday

After 16:30 Wednesday

After 12:30 Monday

After 16:30 Thursday

Before 12:30 Tuesday

After 16:30 Thursday

After 12:30 Tuesday

After 16:30 Friday

Before 12:30 Wednesday

After 16:30 Friday

After 12:30 Wednesday

After 16:30 Monday

Before 12:30 Thursday

After 16:30 Monday

After 12:30 Thursday

After 16:30 Tuesday

Before 12:30 Friday

After 16:30 Tuesday

After 12:30 Friday

After 16:30 Wednesday

Electronic Prescription Service

Electronic Prescription Service gives you the option to ‘nominate’ the pharmacy of your choice so that your prescriptions can be sent from the doctor to the pharmacy electronically.    Please click here for more information.

In order to avoid potentially dangerous errors we regret that we cannot take repeat prescription requests over the telephone. All requests must be made in writing or via the on-line repeat prescription request service “SystmOnline”. Requests can be faxed to Florence Road Surgery on 020 8840 5768 or Bramley Road Surgery on 020 8579 0424 ar by email at florence.prescriptions@nhs.net