Requesting Online
You are able to request your repeat prescription via our online services; SystmOnline.
Why does it take 2 working days to process a repeat prescription request?
At Florence Road Surgery prescriptions are requested every day.
Your prescription request goes to our Clinical Pharmacist or Doctor to authorise and ensure that it is still appropriate for you. Once authorised, our reception team will file your prescription ready for collection.
Delays may occur if any medication requested is not on your repeat prescription list or if your medication request differs from what is on your list. Your doctor may also request that you make an appointment to have your medication reviewed.
Prescription Turnaround Time
|
Order Time |
Ready at Reception |
|
Before 12:30 Monday |
After 16:30 Wednesday |
|
After 12:30 Monday |
After 16:30 Thursday |
|
Before 12:30 Tuesday |
After 16:30 Thursday |
|
After 12:30 Tuesday |
After 16:30 Friday |
|
Before 12:30 Wednesday |
After 16:30 Friday |
|
After 12:30 Wednesday |
After 16:30 Monday |
|
Before 12:30 Thursday |
After 16:30 Monday |
|
After 12:30 Thursday |
After 16:30 Tuesday |
|
Before 12:30 Friday |
After 16:30 Tuesday |
|
After 12:30 Friday |
After 16:30 Wednesday |
Electronic Prescription Service
Electronic Prescription Service gives you the option to ‘nominate’ the pharmacy of your choice so that your prescriptions can be sent from the doctor to the pharmacy electronically. Please click here for more information.
In order to avoid potentially dangerous errors we regret that we cannot take repeat prescription requests over the telephone. All requests must be made in writing or via the on-line repeat prescription request service “SystmOnline”. Requests can be faxed to Florence Road Surgery on 020 8840 5768 or Bramley Road Surgery on 020 8579 0424 ar by email at florence.prescriptions@nhs.net