How to order a non-repeat prescription
If you have an on-going problem and would like another prescription of a medication previously prescribed to you by the doctor (but not on your repeat list) you may request another prescription. Please let us know the reason for your request and a contact number, in order for the doctor to review your request.
You can make the request online via SystmOnline.
Non-repeat medication requests may take up to 2 working days to process and the doctor may wish to speak with you.
Prescription Turnaround Time
Order Time |
Ready at Reception |
Before 12:30 Monday |
After 16:30 Wednesday |
After 12:30 Monday |
After 16:30 Thursday |
Before 12:30 Tuesday |
After 16:30 Thursday |
After 12:30 Tuesday |
After 16:30 Friday |
Before 12:30 Wednesday |
After 16:30 Friday |
After 12:30 Wednesday |
After 16:30 Monday |
Before 12:30 Thursday |
After 16:30 Monday |
After 12:30 Thursday |
After 16:30 Tuesday |
Before 12:30 Friday |
After 16:30 Tuesday |
After 12:30 Friday |
After 16:30 Wednesday |
Electronic Prescription Service
Electronic Prescription Service gives you the option to ‘nominate’ the pharmacy of your choice so that your prescriptions can be sent from the doctor to the pharmacy electronically. Please click here for more information.
In order to avoid potentially dangerous errors we regret that we cannot take repeat prescription requests over the telephone. All requests must be made in writing or via the on-line repeat prescription request service “SystmOnline”. Requests can be emailed to florence.prescriptions@nhs.net