Prescriptions

In order to avoid potentially dangerous errors we regret that we cannot take repeat prescription requests over the telephone. All requests can be made in writing. 

How to request a Repeat Prescription

Repeat prescriptions may be ordered in several ways:

Email

Requests for medications may also be emailed to florence.prescriptions@nhs.net.  If you are a new patient requesting for repeat medications, you should discuss this with a GP first.  Please send a request via askmyGP or telephone the Surgery if you do not have access to the internet.

In Person

Fill in a prescription request form or underline the items needed on the tear-off side of your prescription and drop it into the surgery. Please do not order any medications you do not need.

Online

You can order your repeat prescriptions via SystmOnline on a computer, ipad or a phone APP. The surgery will give you a log in and password to access this

OR

via the NHS App https://www.nhs.uk/nhs-app/nhs-app-help-and-support/prescriptions-in-the-nhs-app/

Post

If a stamped addressed envelope is supplied, your prescription can be returned via Royal Mail. Find our postal address.

If you take certain medication on a regular basis, your doctor may authorise you to obtain repeat prescriptions from the surgery, though you will be asked to attend a Medication Review from time to time. Most prescriptions are now issued on the practice computer. This allows both us and you to have a record of all prescription items.

Your prescriptions come with a tear-off section, which becomes ‘the prescription request form’. This lists the names and doses of your medicine. Tick the medicines you require and hand in or post the request to us. Prescriptions can be posted back to you if you include a stamped addressed envelope with your request, but please allow longer for processing. Please make sure your request for medication is clear, and leave a telephone number if possible in case your doctor needs to contact you.

Please note that we need 2 full working days for any prescription request (up to 7 days if requests involve posting), this includes hospital outpatient prescriptions and private prescriptions.

Prescription Turnaround Time

Electronic Prescription Service

Electronic Prescription Service gives you the option to ‘nominate’ the pharmacy of your choice so that your prescriptions can be sent from the doctor to the pharmacy electronically.    Please click here for more information.