Online Services

ASK MY GP

We are now offering a new service called askmyGP, which makes it faster and easier for you to get help.  

You can use a smartphone or any computer, enter your details and your problem, medical or any other question.  You can name your own preferred GP.  You can seek help for your child or someone you care for as long as the patient is registered with the practice.

askmyGP saves you having to ring up, and there’s never a queue online.  Please click the link below to access: 

https://my.askmygp.uk/?c=E85122

 

Other Online Services

By registering for the online services you will be able to complete a variety of different tasks online (within the UK only) rather than having to come in to the practice:

  • Book an appointment (please use askmyGP if you wish to see a GP)
  • View past and future appointments
  • Order recent and regular repeat medications
  • View your summary care records
  • Access test results

These online services are as safe as online banking as long as you keep your passwords secure, and you can access these services 24 hours a day 7 days a week.

How to Register for Online Services

Already Registered?

If you are already registered to use the online services, please visit SystmOnline.

New Users

Systm1Online allows you to request repeat prescriptions and view your coded medical records at a time convenient to you either via the internet or an app.

 

How to Request Access

To use the Systm1Online service, you will need to complete an application form to request a Systm1Online username and password.  You can register for this service online

click here to access the form: Systmonline access

We will also require photo ID and an email address from you for system verification.  Please send proof of identification (a photo of you holding your ID) and proof of your address via email with the completed and signed Systm1Online access form to: admin.florenceroad@nhs.net

Once your Systm1Online registration is complete we will post your Systm1Online username and password to your home address.

USERNAME AND PASSWORDS –

Systm1Online has strict password requirements.

Type in your username and the password and click Login.

You are encouraged to then change your password.

Passwords should be at least eight characters and includes at least one number and one non-alphanumeric character, e.g. ! or ?

If you subsequently forget your password, click on the Password Reminder button.

If you login incorrectly 5 times, the system will automatically lock you out of the service and you will need to contact the Surgery to have it re-set.

 

Systm1Online App

Systm1Online is also available as an app, which can be used on Apple devices (iPhones and iPads) and on Android devices (mobile phones and tablets). The app can be downloaded for free from the Apple App Store and from the Google Play Store.

Click on the button below to login.

Please note that SystmOnline does not work outside the UK, it is accessible only from within the UK.