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Florence Road Surgery

& Bramley Road Surgery

Florence Road Surgery
Bramley Road Surgery

Tel: 020 8567 2111 


New Users


SystmOnline allows you to do things like booking appointments, requesting repeat prescriptions and viewing your coded medical records at a time convenient to you either via the internet or an app.


How to Request Access


To use the SystmOnline service, you will need to complete an application form to request a SystmOnline username and password.  You cannot register for this service online because we need to verify your identity


click here to access the form and bring to the Surgery Reception together with photo ID i.e driving licence or passport


We will also require an email address from you for system verification.




SystmOnline has strict password requirements. 


Once your SystmOnline registration is complete we will give you a SystmOnline username and password.


An email will then be sent to you containing your SystmOnline username and password and website address, we will also provide written confirmation at the time of registration.

Please wait an hour before trying to log in to the website. Please then use the button below.

Type in your username and the password and click Login.


You are encouraged to then change your password.


Passwords should be at least eight characters and includes at least one number and one non-alphanumeric character, e.g. ! or ?


If you subsequently forget your password, click on the Password Reminder button. 

If you login incorrectly 5 times, the system will automatically lock you out of the service and you will need to contact the Surgery to have it re-set.


SystmOnline App

SystmOnline is also available as an app, which can be used on Apple devices (iPhones and iPads) and on Android devices (mobile phones and tablets). The app can be downloaded for free from the Apple App Store and from the Google Play Store. 


Click on the button below to login.


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