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Florence Road Surgery

& Bramley Road Surgery

Florence Road Surgery
Bramley Road Surgery

Tel: 020 8567 2111 

 

Patient Group Survey 2016 ( posted on Feb 4, 2016 )

Our patient group survey is now available to complete.  Please click here or follow the take the survey on the welcome page or click on Patient Group Survery 2016 on the left hand menu.

 

 

Dr Daisy Lund raising money for Meadow House Hospice ( posted on Oct 15, 2015 )

Dr Daisy Lund ran the York marathan on Sunday 11th October and would like to ask for your help to raise money for the Meadow House Hospice.

 

You can help her raise money for this great cause by donating directly to her fundraising page - http://www.justgiving.com/Daisy-Lund.
JustGiving sends your donation straight to Meadow House Hospice and automatically reclaims Gift Aid if you are a UK taxpayer, so your donation is worth even more.
Thank you for your support!

2017/2018 Seasonal Flu Vaccinations ( posted on Oct 15, 2015 )

The seasonal flu vaccination is available from Monday 1st  October 2017, when we will have clinics during the week and on Saturdays throughout October and early November.

 

Please book an appointment if you are over 65 or in one of the at risk groups and have received a text message or letter. 

 

Appointments can  be booked using the automated telephone system or speaking to a receptionist.

Electronic Prescription Service ( posted on Jan 23, 2015 )

A new service called Electronic Prescription Service gives you the option to ‘nominate’ the pharmacy of your choice so that your prescriptions can be sent from the doctor to the pharmacy electronically.  The service begins from 10th February 2015 and will be available from most pharmacies.

 

Please click here to see more information about the service.

 

 

GP2GP: the Electronic Transfer of Patient Records ( posted on Sep 25, 2014 )

GP2GP: the Electronic Transfer of Patient Records

Our GP practice is now able to send computer held patient records electronically to a patient's new surgery so they arrive much quicker than the paper notes, helping the doctors and nurses know the best way to treat you.  This is called the GP2GP electronic transfer of patient records.  The paper notes will continue to be sent via an NHS delivery service. 

With GP2GP, your medical record is available to your new doctor within a few minutes of registration, enabling much safer care.

A&E at Hammersmith Hospital and Central Middlesex Hospital ( posted on Sep 15, 2014 )

Please note that A&E at Hammersmith Hospital and Central Middlesex Hospital closed on 10th September. Urgent Care Centres are open 24/7 at these sites to treat minor illnesses and injuries that are urgent but not life-threatening. In an emergency please call 999.

We have moved to a new clinical system ( posted on Apr 16, 2014 )

Please click here to read more about SystmOnline. This has replaced Patient Access. 

Patient Group Survey Results 2013/2014 ( posted on Mar 29, 2014 )

The patient participation group are pleased to publish are annual survey results and action plan.

 

 

Patient Group Report

IMPORTANT CHANGES TO HOW WE HANDLE YOUR PERSONAL DATA ( posted on Oct 20, 2013 )

 

Care data

 

We will soon be required to supply your personal and confidential medical information to the Health and Social Care Information Centre (HSCIC).  This information will be taken from the practice in a form that can identify you.  The Practice has NO choice but to allow the HSCIC to extract this information.  However, individual patients can instruct their Practice to stop the transfer of their data.  

 

Information below is provided by HSCIC.

 

How information about you helps us to provide better care

 

Introduction

In some circumstances, healthcare staff share information about your treatment and care to help us to improve the services we offer and the care we provide to everyone. The type of information shared, and how it is shared, is controlled by law and strict confidentiality rules.

 

In order to plan and improve care for all patients it is important that we link information from the different places where you receive care to help us provide a full picture. This will let us compare the care received in one area to the care received in another, so we can see what worked best.

 

Your postcode or NHS number, rather than your name, will be used to link your records in a secure system, so your identity is protected. Information which does not reveal your identity can then be used by others, such as researchers and those planning services, to make sure we provide the best care possible for everyone.

 

We need to make sure that you know this is happening and the choices you have.

 

Please read this information carefully.

 

Benefits of sharing information

Sharing information can help improve understanding, locally and nationally, of the most important health needs and the quality of the treatment and care provided by local health services. It may also help researchers by supporting studies that identify patterns in diseases, responses to different treatments and potential solutions. Information will also help to:

 

  • find more effective ways of preventing, treating and managing illnesses;
  • guide local decisions about changes that are needed to respond to the local patients;
  • support public health by anticipating risks of particular diseases and conditions, and help us to take action to prevent problems;
  • improve the public’s understanding of the outcomes of care, giving them confidence in health and care services; and
  • guide decisions about how to manage NHS resources so that they can best support the treatment and management of illness for the benefit of patients.

 What will we do with the information?

We will only ask for the minimum amount of information we need to help us improve patient care and the services we provide.

 

We have developed a thorough process that must be followed before any information can be shared. We are very careful with the information and follow strict rules about how it is stored and used.

 

We will make sure that the way we use information is in line with the law and meets the NHS confidentiality code of practice, the NHS Constitution and other national guidance and best practice.

 

Reports that we publish will never identify a particular person.

 

Do I have a choice?

Yes. If you do not want information that identifies you from being shared outside your GP practice, tell your practice to make a note of this in your medical record. This will prevent your confidential information being used other than where necessary by law (for example, if there is a public health emergency). You will also be able to restrict the use of information held by other places you receive care from. This will not affect the care you receive.

 

Do I need to do anything?

If you are happy for your information to be shared to help improve services, you do not need to do anything. There is no form to fill in and nothing to sign, and you can change your mind at any time. If you have concerns, speak to your GP practice.

 

Will anyone contact me?

We sometimes release information to approved researchers where this is allowed under strict conditions. For most research, patients do not need to be contacted, but in some cases they do. If a researcher needs to contact you, they will only do this with the approval of your own doctor, who will contact you for your permission.

 

(HSCIC Patient Information Leaflet)

 

If you would like to opt out of the care data please complete the form and return to the practice.  Opt out form

Information Leaflet

Frequently asked questions

 

Help us achieve our vision of the future ( posted on Jul 3, 2013 )

A brand new practice combining Florence Road and Bramley Road surgeries for all your primary health care needs.


Click here to sign our petition to support us.

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