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Florence Road Surgery

& Bramley Road Surgery

Florence Road Surgery
Bramley Road Surgery

Tel: 020 8567 2111 


Our Patient Participation Group



We regularly review our services to check for efficiency and quality and it is helpful to have your opinions and suggestions. Our Patient Participation Group welcomes all patients who are willing to offer their time and opinions as we make decisions about the way our Practice is run. If you would like to become involved, please either complete the on-line sign form or print the form and hand it in at Reception.



As well as our Patient Participation Group, we are also setting up a "virtual group" so that you can have your say. If you are happy for us to contact you periodically by email with some questions, such as what you think about our opening times or the quality of care or service you received, please complete this form. Our email surveys will be kept short so that it should not take up too much of your time.


We want to gather information from as broad spectrum as possible to get a truly representative sample. We need young people, people who work, people who are retired, people with long-term conditions and people from different ethnic groups. Any information you give us will be kept confidential in accordance with the Data Protection Act 1998.


 If you are already a member of our PPG and your have been given a username and password please click here to view our meeting minutes.


Care Quality Commission Inspections (CQC):

We will receive inspections from the CQC and as part of this inspection the CQC will be keen to talk to the Patient Participation Group.  The CQC have produced a handbook for patient groups and this can be found at http://www.cqc.org.uk/sites/default/files/media/documents/20130509_cqc_guide_for_ppgs_final.pdf

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